How I Create WhatsApp Chat Style Promotional Videos for Brands 📱

Social media marketing is constantly evolving, and brands are always looking for creative ways to tell stories. One format that works really well is a WhatsApp-style chat conversation video, where a group of people discuss a product naturally.

Recently, I created a chat-based promotional video for a clothing brand, where a group of girls chat in a WhatsApp group about outfits. In this article, I’ll walk you through the exact process I use to create these videos.

Step 1: Plan the Chat Participants

The first step is deciding who is part of the conversation.

For a chat-based promo video, I usually create a group of participants that feel realistic. For example, in this project I used a group of girls chatting about outfits.

At this stage, I prepare:

  • Participant names

  • Profile pictures for each person

  • The group name

  • A group profile picture

This helps make the chat look authentic and relatable.

Step 2: Prepare Profile Pictures

Each participant needs a profile picture to appear in the chat.

I make sure:

  • All images are square format

  • The style matches the brand’s aesthetic

  • The images look like real social media profile photos

These small details make the chat feel more natural and believable.

Step 3: Write the Chat Conversation

Next, I write the chat script.

The goal is to make the conversation feel natural rather than promotional.

For example, the messages might include:

  • Someone asking for outfit suggestions

  • Friends recommending the clothing brand

  • Reactions and excitement about the outfits

This creates a story-driven promotion instead of a typical advertisement.

Step 4: Generate the Chat Animation

To create the chat animation, I use the website:

https://chat-animator.net/

This tool allows me to:

  • Add participant names

  • Upload their profile pictures

  • Enter the chat messages

  • Generate a chat animation video

Once the chat sequence is ready, I export the animation video.

Step 5: Import the Video Into an Editing Software

After generating the chat animation, I bring it into an editing software.

Some tools that work well include:

  • DaVinci Resolve

  • Canva

  • Premiere Pro

  • CapCut

The chat animation becomes the base video layer for the project.

Step 6: Recreate the Phone Screen Interface

To make the video look like it’s happening on a real phone, I recreate the smartphone interface elements.

I add:

  • The time clock

  • WiFi signal icon

  • Battery icon

These icons are placed at the top of the frame, just like on a real phone screen.

Step 7: Add the WhatsApp Group Header

Next, I recreate the WhatsApp group header.

This includes:

  • The group profile picture

  • The group name

Using the text tool and image tool, I position these elements above the chat area so the layout resembles a real messaging app.

Step 8: Add Message Sound Effects

Sound design is an important part of making the video feel realistic.

I add:

  • Message notification sounds

  • Texting sounds

You can find these on platforms like:

  • YouTube

  • Epidemic Sound

  • Free sound effect websites

Each sound effect is timed exactly when a message appears.

Step 9: Align Everything for Realism

This is the most important step in the entire process.

Every element must be positioned correctly:

  • Status bar icons

  • Chat window

  • Group header

Even small alignment mistakes can make the video look less realistic, so I spend time making sure everything matches a real phone screen layout.

Step 10: Export the Final Video

Once everything looks good, I export the final video.

For social media content, I usually export in vertical format (1080 × 1920) so it works perfectly for:

  • Instagram Reels

  • TikTok

  • YouTube Shorts

The result is a clean, engaging WhatsApp-style conversation video that feels natural and relatable.

Final Thoughts

Chat-style videos are a simple but powerful storytelling format for brands. They make promotional content feel casual, relatable, and engaging, which works especially well on social media.

By combining:

  • Chat animation tools

  • Video editing software

  • Sound design

  • Proper layout design

I’m able to create realistic phone-based storytelling videos for brands.